Water thoroughly when soil is dry to the touch. Provide porous soil with adequate drainage, pots with drainage hole are recommended. Plants may be slightly larger or smaller than the pot they are grown in, depending on availability or time of year. Replacements if your plants are severely damaged. may break or loose a few of their leaves during transport. Fragile plants such asīearpaw, baby toe, etc. If you receive your package and are not satisfied, please message us immediately. We only ship out beautiful, healthy plants! Please track your package and open it immediately uponĪrrival. *** All of our packages are sterilized before leaving the door. Sometimes customer may receive multiple plants instead of a large one to make up size. *** The size options are represtentative of pots that the plants come in. Here is our blog about the shipping process and packaging: 100% biodegradable packing peanuts made from natural and non-toxic sources. 100% recyclable and biodegradable cardboard boxes. We ship all year round, if your area is cold (under 40 degree), please consider purchasing a Heat Pack to add to your order. We do not ship outside of the continental United States. We ship our plants Monday through Friday, all twelve months of the year! If you need your order urgently, please message us so we can upgrade your shipping (additional cost applied). Plant orders are shipped within 3-5 days depending on the availability of the plant. When opening your package, some soil may be loose in the box. If you want to receive the plastic pot & soil, please leave a note in your order. Most of the succulents will be shipped bare-root to ensure their safety. Your plant will be carefully wrapped in a sturdy box. * We use 3.5 inch wide clay pots for 4" succulent plant + clay pot option.
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